While using the Website you may be asked for information at certain points, such as the “Contact Us” page. Depending on the information or services you request, you may be asked to provide your name, email address, phone number or other information. EJLLP does not collect personally identifiable information about your online activities over time or across third party websites or online services.
We also collect information that you volunteer through your use of our Website, including the communication and payments features which might involve contact information, details of any requests, survey information, email or text correspondence, and any uploaded information you provide through communication services on our Website.
Whenever you use the Website, we may automatically collect data and information (whether ourselves or through third-party products or both) which is often referred to as “Log Data.” This Log Data may include information such as your device Internet
Protocol (“IP”) address, device name, operating system version, the time and date of your use of the Website, and other statistics. By collecting this information, EJLLP gets a better understanding of your needs and services we can provide, improve, and market to you to meet those needs. Some of the information we automatically collect is necessary for the proper functioning of the Website, such as cookies as explained below. All the information we gather helps us understand your preferences and how well our Website is functioning so we can continually improve your online experience with us.
Cookies are files with a small amount of data that are commonly used as unique identifiers. For example, when using a web browser, these are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
For example, you may expressly consent to our collection, use and disclosing of information by setting up a client profile, requesting we contact you through the Contact Us form, or requesting that we send you a newsletter if you have provided your email address.
Depending on the circumstances, we will use your implied consent to collect, use or disclose your information where there is a pre-existing client relationship, your express consent has been previously given, or the purpose of using the personal information is reasonably apparent.
EJLLP discloses potentially personally-identifying and personally-identifying information only to those of its employees and contractors that (i) need to know that information in order to process it on EJLLP’s behalf or to provide services available on the Website, and (ii) that have agreed not to disclose it to others.
You may withdraw your consent by contacting us at any time and advising us accordingly. We will take reasonable steps to comply with your request in accordance with applicable laws.
Use of Personal Information
We may use your personal information to communicate with you about our services, to notify you of changes to our Website or services, to respond to your questions or concerns and for other legitimate business purposes.
We may use personal information or log data that we gather from the public’s use of the site to perform certain analytic functions to allow us to improve our Website, create marketing or business plans, or otherwise improve our services.
Safeguarding Personal Information
We endeavour to protect our clients’ personal information. However, internet communications are vulnerable to interception, use or alteration by third parties. While we take certain reasonable safeguards to prevent loss, misused, disclosure or modification of personal information, as well as any unauthorized access to personal information, internet transmissions to and from the Website or third-party websites are vulnerable. In using our Website, or if you choose to communicate with us through the internet, you do so at your sole risk.
In some situations we may be required to share your personal information with a third party. For example, this will be done in the event that the third party is necessary to the transaction, like with a credit card company for online payment processing, or to investigate or deter fraud.
We retain client personal information only as long as it is reasonable to fulfill the purposes for which the personal information was collected or for legal or business purposes.
Storage of Personal Information
Your personal information may be stored on servers outside of Alberta but within Canada, and if outside of Alberta it may be subject to different privacy laws than those in Alberta. How long we retain your personal information depends on the type of information that you have provided, what it is being used for, and if there is a business need to retain it. We will retain contact information for a primary contact and all financial information for the period necessary to comply with accounting standards.